Connect Your Business WhatsApp Number to a Shared Inbox — Without the API

Timelines is the AI-powered shared inbox for WhatsApp, Telegram, and phone (voice & SMS). Connect any WhatsApp account, including dedicated business phone numbers, via QR code scan. Setup takes under 5 minutes.

  • QR code setup in under 5 minutes
  • No WhatsApp Business API required
  • AI agents, knowledge base, voice transcription, and vision built in
  • One shared inbox for WhatsApp, Telegram, and phone
Trusted by teams worldwide
Connect business WhatsApp number to a shared inbox without API

Complete WhatsApp Business Number Management

Everything you need to run your business WhatsApp in one AI-powered shared inbox

Shared Inbox for Team Collaboration

View conversations from multiple business numbers, assign messages to team members, and reply together in real time.

AI Agents and Knowledge Base

AI agents answer common questions from your knowledge base, draft replies, and summarize conversations so your team responds faster.

Unlimited Business Numbers

Connect multiple WhatsApp numbers to one workspace. Each user connects via QR code with centralized management.

WhatsApp, Telegram, and Phone in One Place

Bring WhatsApp, Telegram, and phone (voice & SMS) into a single inbox, with AI voice transcription and vision for media.

Mobile App Access Maintained

Continue using WhatsApp Business app on mobile. Works as a linked device, just like WhatsApp Web.

No Profile Modifications

Keeps your existing WhatsApp Business profile intact. Display name and settings remain unchanged.

Get Connected in 3 Steps

No technical skills required

1

Create Account

Sign up for Timelines and start your free one-week Starter trial.

2

Scan QR Code

Open WhatsApp Business app, go to Settings > Linked Devices, and scan the QR code.

3

Start in Your Shared Inbox

Conversations appear in your shared inbox immediately, with AI agents and team assignment ready to go.

What Teams Are Saying

Seamless setup

Timelines made connecting our business WhatsApp to a shared inbox incredibly easy. No API hassle at all.

Operations Manager

G2 · 2025

Game changer for our team

We connected 15 WhatsApp numbers in under an hour. The shared inbox transformed how our team collaborates.

Operations Lead

Capterra · 2025

Best WhatsApp shared inbox

Finally a solution that doesn't require the complex WhatsApp Business API setup. Our team was up and running in minutes.

Workspace Administrator

G2 · 2025

Frequently Asked Questions

Yes. Timelines connects any WhatsApp account, including those on dedicated business phone numbers, to your shared inbox via QR code scan. No Meta Business Manager, no BSP, no API approval required.
WhatsApp Business is a free app for small businesses. WhatsApp Business API is a paid platform requiring Meta approval and a Business Solution Provider (BSP), designed for high-volume messaging. Timelines connects to WhatsApp Business (the app) — not the API — so there is no approval process or per-message cost.
Under 5 minutes. Create a Timelines account and scan the QR code from your WhatsApp Business app. Conversations appear in your shared inbox immediately, with AI agents and team assignment ready to go.
Yes. Once connected, all team members with workspace access can view, assign, and respond to conversations from that business number in the Timelines Shared Inbox.
Yes. Timelines connects directly to WhatsApp Business accounts via QR code — the same method as WhatsApp Web. No API credentials or Meta verification required.
Yes. Timelines links as a companion device, identical to WhatsApp Web. You and your team can continue using the WhatsApp Business app on mobile as normal.
Timelines brings WhatsApp, Telegram, and phone (voice & SMS) into one AI-powered shared inbox, so your whole team works every channel from a single place.
The Shared Inbox plan is $9.99 per seat / month. A seat is one connected account (a WhatsApp number, Telegram account, or phone number). Team members are unlimited and free, and there are no per-message fees. A one-week free Starter trial is available with no credit card required.
Yes. AI is built into Timelines: AI agents answer from your knowledge base and draft replies, AI voice transcription turns calls and voice notes into text, and AI vision reads images and documents, so your team responds faster.
Yes. Timelines offers a fully functional one-week free Starter trial. No credit card required. Connect your business WhatsApp number and start in your shared inbox immediately.
One inbox, every channel

AI Built In, Across WhatsApp, Telegram, and Phone

WhatsApp, Telegram & Phone

Connect business and personal WhatsApp, Telegram accounts, and phone numbers (voice & SMS) into one shared inbox via QR code, no API required.

AI Agents & Knowledge Base

AI agents answer from your knowledge base, draft replies, and summarize threads so your team responds faster and never misses a message.

AI Voice & Vision

AI voice transcription turns calls and voice notes into searchable text, and AI vision reads images and documents shared in chats.

Ready to Connect Your Business WhatsApp?

No credit card required. Start your free one-week Starter trial today and connect your business WhatsApp number to your AI-powered shared inbox in minutes.

Timelines WhatsApp shared inbox for teams