About Timelines
The AI-Powered Shared Inbox for WhatsApp, Telegram, Messenger, Instagram, Voice and SMS
Timelines brings WhatsApp, Telegram, Messenger, Instagram, voice calls, SMS, and web chat together in one shared inbox with AI built in. Your team answers every channel from the same place.
The same workspace includes AI agents, an AI knowledge base, AI voice, AI vision, and analytics.
Timelines at a Glance
One shared inbox for WhatsApp, Telegram, Messenger, Instagram, voice calls, SMS, and web chat, with AI agents, an AI knowledge base, AI voice, AI vision, and analytics built in.
Core Values
Our Mission
To simplify business conversations by bringing WhatsApp, Telegram, Messenger, Instagram, voice and SMS into one shared inbox.
Our Commitments
Reliability
Count on stable performance. Messaging is part of the workday, so Timelines is built for dependable delivery and consistent sync across devices.
Seamless Integration
No coding required. Connect WhatsApp, Telegram, Messenger, and Instagram in a few minutes, then work from one inbox.
Data Security
We prioritize your data privacy and security. Platform data is protected with encryption in transit and at rest, GDPR-aligned controls, and regular backups. WhatsApp end-to-end encryption applies on the device path as provided by WhatsApp itself. Your customer conversations remain protected and confidential.
Human Support
Real people, ready to help. The customer success team provides onboarding guidance and support. We're proud to deliver thoughtful responses.
Results That Matter
Lightning-fast Onboarding
Most teams get started in a few minutes. Scan a QR code to connect WhatsApp, connect the other channels, and begin working from one shared inbox.
No technical expertise required.
Who We Are
Timelines Global LLC is a Delaware company and part of Talentish Inc. Contact details and the legal entity are on our contact page.
Apps and Languages
Timelines runs in the browser and as iOS and Android apps, and this site is available in 34 languages.
We succeed when you succeed.
Our Team
Behind Timelines is a remote team of developers, designers, and customer success people. We work across time zones to support customers, and we stay close to what teams need from the inbox.