Business texting, in the inbox your team already uses
Send and receive texts on your US business number, answered by your team in the same app as WhatsApp, Telegram and calls. Each texting number gets its own SMS inbox.
SMS needs a paid plan and a one-time US carrier registration.
Two-way conversations
Customers reply by text and it lands in the shared inbox, with full history per contact.
Answer as a team
Assign, collaborate, and let AI draft replies, the same workflow as every other channel.
Texts in their own inbox
Texts get their own SMS inbox, separate from the calls on the same number, so nothing gets mixed up.
Need a number first? A Voice line already receives texts; add SMS to send them.
How to start texting
- 1
Register your business
Fill in your business details, what you will text about, and how customers agree to get your texts. One-time $19.99 carrier registration.
- 2
Carriers review it
Usually 3 to 10 business days. We email you the result. If carriers ask for changes, fixing your texts is free; fixing business details is $4.50.
- 3
Link your number
Link one of your US local Voice lines. Each texting number uses one channel slot, $9.99 a month with 500 texts. Calls keep working on the line.
Frequently asked questions
Which numbers can text?
US local numbers you have as a Voice line in Timelines. Toll-free and Canadian numbers can't text through this registration.
How much does business SMS cost?
A one-time $19.99 carrier registration, then one channel slot per texting number: $9.99 a month with 500 texts included.
Do I need a company with an EIN?
No. Companies register with their EIN; sole proprietors register with their name and confirm their mobile number with a code. A sole proprietor registration can text from one number.
What if carriers ask for changes?
We email you what they asked for. Fixing your texts is free; fixing your business details is $4.50.
Add business SMS to your inbox
Register once, link your US number, and text customers with your whole team and AI in the loop.
Get started