The AI-powered shared inbox
An AI suite built into every conversation
Configurable agents that read your knowledge base, transcribe voice notes, understand images, and suggest the next reply, all grounded in your own content.
AI Agents
Configurable agents with system prompts, guardrails, working hours, and draft mode. Pick any LLM provider.
Learn more →Knowledge Base
Upload your docs and FAQs. Replies are grounded in the documents you upload.
Learn more →Voice transcription & TTS
Voice notes auto-transcribed for your team. AI replies as voice notes, not just text.
Learn more →Image understanding
Customers send screenshots, photos, receipts. Your agents read them and respond intelligently.
Learn more →One inbox for every channel your customers use
WhatsApp, Telegram, Messenger, Instagram, voice calls, SMS, and web chat, all first-class citizens in a single shared inbox with the same AI on top.
Connect personal or business numbers via QR. No WhatsApp API required, no setup wait.
- ✓Personal & Business numbers
- ✓Multi-account, multi-team
- ✓Group chats, voice notes, media
Telegram
Full bidirectional sync of personal Telegram accounts. Same AI agents, same shared inbox, same team.
- ✓Personal Telegram accounts
- ✓Group support
- ✓Reactions, edits, replies
Voice & SMS
Buy a local number to take calls from your browser and receive texts in the same inbox. In the US, register once with carriers to send texts too.
- ✓Browser softphone (click-to-call)
- ✓Receives texts on US numbers
- ✓Send texts after US registration
Web Chat
Embed a live chat widget on your website. Conversations land in the same shared inbox as messaging and phone.
- ✓Install with one site key
- ✓Same AI agents & assignment
- ✓Works alongside WhatsApp & Telegram
Wherever your team works, Timelines is there
Chrome Extension
Right-click any phone number on any web page to send a WhatsApp or Telegram message. Conversations sync straight to your workspace.
- ✓Detects phone numbers on every page
- ✓Compose modal for WhatsApp or Telegram
- ✓Free, install from Chrome Web Store
Native mobile app
Manage your inbox, talk to your AI agents, and reply on every channel from your phone. Available on Google Play and the App Store.
- ✓Push notifications for incoming messages
- ✓Reply on the go, agents keep working when you’re away
Get Started in Under 2 Minutes
Connect an account, turn on AI, and your whole team is in one inbox
Sign up with your email
Works with existing personal or business WhatsApp and Telegram accounts
Connect your channels
Scan a QR for WhatsApp or Telegram, buy a Voice number, or install the web chat widget
Turn on AI agents
Pick a model, write a prompt, set working hours. Start free this week.
Common questions
What is Timelines Global?
Timelines Global is an AI-powered shared inbox at timelines.global. Teams put WhatsApp, Telegram, Messenger, Instagram, voice calls, SMS, and web chat in one place. WhatsApp and Telegram connect with a QR code; Voice numbers are bought in the app.
Is Timelines Global the same as TimelinesAI?
No. Timelines Global is timelines.global and app.timelines.global. TimelinesAI is a different company at timelines.ai. They are not affiliated. Signup for Timelines Global is https://app.timelines.global/signup.
Do I need the WhatsApp Business API to use Timelines Global?
No. Timelines Global connects the WhatsApp number you already use by scanning a QR code. WhatsApp Business API and Meta Cloud API setup are not required.
Where do I sign up for Timelines Global?
Create a workspace at https://app.timelines.global/signup. New workspaces get one free week, no credit card required.
Get started with Timelines now
Start free this week. WhatsApp, Telegram, voice and SMS unified, with AI agents trained on your own knowledge base.