The AI-powered shared inbox for WhatsApp, Telegram, and phone
Bring every WhatsApp, Telegram, phone (voice & SMS), and web chat conversation into one shared inbox. Let AI agents handle replies, transcribe voice notes, and understand images, so your whole team works from a single place.
Built for support and sales teams worldwide
“Perfect Product for Multiple Phone Number Business!”
Timelines is the best choice for our needs to sync our WhatsApp messages from multiple WhatsApp numbers in real-time. Our whole team works from one shared inbox, and the AI drafts replies and transcribes voice notes for us. Very easy to connect without multiple layers of pages, just one simple QR scan and it’s ready to use.
Timotius T. — Banking/Financial Services
An AI suite built into every conversation
Configurable agents that read your knowledge base, transcribe voice notes, understand images, and suggest the next reply, all grounded in your own content.
AI Agents
Configurable agents with system prompts, guardrails, working hours, and draft mode. Pick any LLM provider.
Learn more →Knowledge Base
Upload your docs and FAQs. Replies are grounded in your content via RAG, no hallucinations.
Learn more →Voice transcription & TTS
Voice notes auto-transcribed for your team. AI replies as voice notes, not just text.
Learn more →Image understanding
Customers send screenshots, photos, receipts. Your agents read them and respond intelligently.
Learn more →One inbox for every channel your customers use
WhatsApp, Telegram, phone (voice & SMS), and web chat — all first-class citizens in a single shared inbox with the same AI on top.
Connect personal or business numbers via QR. No WhatsApp API required, no setup wait.
- ✓Personal & Business numbers
- ✓Multi-account, multi-team
- ✓Group chats, voice notes, media
Telegram
Full bidirectional sync of personal Telegram accounts. Same AI agents, same shared inbox, same team.
- ✓Personal Telegram accounts
- ✓Group support
- ✓Reactions, edits, replies
Phone: Voice & SMS
Dedicated numbers for calls and texts in the same inbox. Browser softphone, forwarding, recording, and AI transcription included.
- ✓Browser softphone (click-to-call)
- ✓Forward, simul-ring & recording
- ✓Buy or port a number
Web Chat
Embed a live chat widget on your website. Conversations land in the same shared inbox as messaging and phone.
- ✓Install with one site key
- ✓Same AI agents & assignment
- ✓Works alongside WhatsApp & Telegram
Wherever your team works, Timelines is there
Chrome Extension
Right-click any phone number on any web page to send a WhatsApp or Telegram message. Conversations sync straight to your workspace.
- ✓Detects phone numbers on every page
- ✓Compose modal for WhatsApp or Telegram
- ✓Free, install from Chrome Web Store
Native mobile app
Manage your inbox, talk to your AI agents, and reply on every channel from iOS and Android.
- ✓Push notifications for incoming messages
- ✓Reply on the go, agents keep working when you’re away
- ✓Native iOS & Android
Get Started in Under 2 Minutes
Connect an account, turn on AI, and your whole team is in one inbox
Sign up with your email
Works with existing personal or business WhatsApp and Telegram accounts
Connect your channels
Scan a QR for WhatsApp or Telegram, add a phone number for voice & SMS, or install the web chat widget
Turn on AI agents
Pick a model, write a prompt, set working hours. Start free this week.
Get started with Timelines now
Start free this week. WhatsApp, Telegram, and phone (voice & SMS) unified, with AI agents trained on your own knowledge base.