Connect Personal WhatsApp to a Shared Inbox
Timelines takes a different approach: connect the WhatsApp account your team already uses, personal or business, directly to an AI-powered shared inbox via QR code. No API. No new number. Your customers don't notice anything changed. Your whole team gets every conversation, with AI built in.
- Connect via QR code in 2 minutes, no API or developer needed
- Works with personal and business WhatsApp accounts
- One shared inbox for WhatsApp, Telegram, and phone (voice & SMS)
- AI agents, knowledge base, voice transcription, and vision built in
More Than an Inbox: AI Built In
Timelines is the AI-powered shared inbox for WhatsApp, Telegram, and phone (voice & SMS). AI agents, a knowledge base, voice transcription, and vision work alongside your team in every conversation.
Shared Team Inbox
Manage multiple WhatsApp numbers from one dashboard. Assign conversations to team members, add internal notes, apply labels, set reminders, and use advanced filters. When a team member is out, someone else picks up with full context.
AI Agents and Knowledge Base
AI agents answer common questions from your knowledge base, draft replies, and route conversations to the right person, so customers get instant, accurate responses around the clock.
AI Voice Transcription and Vision
AI voice transcription turns calls and voice notes into searchable text, and AI vision reads images and documents shared in chats, so nothing gets lost.
AI Conversation Summaries
Generate instant AI summaries of long threads, get reply suggestions in your tone, and surface the next best action so your team responds faster.
Analytics and Reporting
Track response times, message volumes, and agent performance. Identify bottlenecks and measure team efficiency across all connected WhatsApp, Telegram, and phone accounts.
How to Connect Personal WhatsApp to a Shared Inbox
Timelines connects via QR code scan, the same way WhatsApp Web works. No WhatsApp Business API credentials, no developer involvement. The entire setup takes under 2 minutes.
Sign up and scan
Create a free Timelines account. Open WhatsApp on your phone, go to Settings, then Linked Devices, and scan the QR code. Timelines appears as a linked device, exactly like WhatsApp Web.
Invite your team
Add unlimited team members for free from the Timelines dashboard, assign roles, and let everyone work the same conversations together.
Start in your shared inbox
Every incoming and outgoing WhatsApp message lands in your shared inbox in real time, with AI agents, summaries, and voice transcription ready to help.
What Our Customers Say
Frequently Asked Questions
AI Built In, Across WhatsApp, Telegram, and Phone
WhatsApp, Telegram & Phone
Connect personal and business WhatsApp, Telegram accounts, and phone numbers (voice & SMS) into one shared inbox via QR code, no API required.
AI Agents & Knowledge Base
AI agents answer from your knowledge base, draft replies, and summarize threads so your team responds faster and never misses a message.
AI Voice & Vision
AI voice transcription turns calls and voice notes into searchable text, and AI vision reads images and documents shared in chats.
Ready to Connect Your Personal WhatsApp to a Shared Inbox?
Start your free one-week Starter trial today. No credit card required.