Timelines GlobalTimelines Global
Channels

WhatsApp

Personal & Business numbers

Telegram

Personal accounts & groups

Phone: Voice & SMS

Calls and texts in one inbox

Web Chat

Live chat widget for your site

Features

Shared Inbox

Every conversation in one place

AI Agents

Reply, qualify, and assist

AI Knowledge Base

Answers grounded in your docs

AI Voice

Transcribe & act on calls

AI Vision

Understand images & docs

Analytics

Insights across every channel

Groups & Channels

Telegram & WhatsApp, in one inbox

Pricing
  • EN
  • PT
  • ES
  • DE
Schedule a Demo Get Started Free

Chrome Extension Privacy Policy

Last revised: May 2026

This page describes how the Timelines Global Chrome extension ("the extension") collects, uses, and protects user data. It supplements our main Privacy Policy, which governs the Timelines Global platform at app.timelines.global.

What the extension does

The extension lets a signed-in Timelines Global user send WhatsApp and Telegram messages from any web page that contains a phone number. It communicates only with the user's own Timelines Global workspace at app.timelines.global.

Data the extension handles

The extension processes only what is required to function:

  • Authentication credentials. The extension reads the user's existing app.timelines.global session cookie so the user does not have to sign in twice. The session token is also kept in chrome.storage.local so the extension can call the Timelines Global API on the user's behalf. The token never leaves the user's device except as the Authorization header on requests to app.timelines.global.
  • Phone-shaped strings on the active page. The content script scans the visible text of the active tab for phone-number patterns so it can render the click-to-chat widget next to them. Detected numbers stay in browser memory while the page is open. They are transmitted to the user's Timelines Global workspace only when the user explicitly clicks Send.
  • Active tab URL. The active tab URL is read locally so the extension knows when the user navigates and can re-scan the new page. The URL is never transmitted off-device.
  • Message content the user types. Messages the user composes inside the extension's widget are sent to the user's own Timelines Global workspace, which forwards them to WhatsApp or Telegram via the user's connected accounts.

What the extension does not do

  • It does not collect personally identifiable information beyond what the user already shares with their Timelines Global workspace.
  • It does not collect financial information, health information, location data, web history, or browsing activity.
  • It does not show advertising and is not used for ad targeting.
  • It does not sell or transfer user data to third parties.
  • It does not load or execute remote code. All extension code is bundled in the extension package distributed by the Chrome Web Store.

Where data goes

API calls from the extension go to https://app.timelines.global/. Crash and error reports are sent to Sentry to help us diagnose problems. Sentry reports include the extension version, browser version, and stack traces only. Reports do not include phone numbers, message bodies, contact lists, or authentication tokens.

Retention

The session token stored by the extension is cleared when the user signs out of app.timelines.global, uninstalls the extension, or clears Chrome storage. Messages and contact data sent through the extension are retained inside the user's Timelines Global workspace according to the workspace's own retention settings, described in our main Privacy Policy.

Permissions and why we ask for them

  • tabs: detect when the user navigates to app.timelines.global so the extension can read the active workspace context.
  • activeTab: inject the click-to-chat widget into the page the user is currently viewing.
  • cookies: read the user's existing app.timelines.global session cookie for single sign-on.
  • storage: persist the user's selected workspace, draft message state, and widget position via chrome.storage.local. No data leaves the device.
  • contextMenus: register the right-click items "Send WhatsApp message" and "Send Telegram message".
  • Host permission for https://app.timelines.global/: the extension only ever talks to the user's own Timelines Global workspace. No other host is contacted.

Disclosures we certify

  • We do not sell or transfer user data to third parties outside of the approved use cases described by the Chrome Web Store Developer Program Policies.
  • We do not use or transfer user data for purposes that are unrelated to the extension's single purpose.
  • We do not use or transfer user data to determine creditworthiness or for lending purposes.

Contact

For privacy questions, data deletion requests, or any concern about this extension, contact us at support@timelines.global.

Timelines GlobalTimelines Global

The AI-powered shared inbox for WhatsApp, Telegram, phone (voice & SMS), and web chat. One place for every conversation, with AI built in.

support@timelines.global

LinkedIn X / Twitter Schedule a Demo

Company

About Us Contact Industries Pricing Privacy Policy GDPR & Security Terms & Conditions

Channels

WhatsApp Telegram Voice calling Business SMS Web chat Groups & Channels Multi-number management

Features

Shared Inbox AI Agents AI Knowledge Base AI Voice AI Vision Analytics
© 2026 Timelines Global. All rights reserved.
PrivacyTermsGDPR