Use webhooks to automate your messages on WhatsApp
Tiered of sending routine messages? Set up webhooks to send automated messages from the tool you're using. You can notify customers, send alerts when something triggers on the platform. Improve your customer relationship by automating communication processes.
Set customized triggers to send automated messages
With webhook integration, you can automatically send messages to your contacts when the deal is created or moves to a particular stage. Set up triggers as you need individually for your team.
Send alert messages to customers during non-working hours
If your clients write to you when all agents are offline, you can warn them about it by sending automatic notifications. It will help maintain customer loyalty, and your customers will not be left behind.
Send daily or weekly reminders to your customers
If you want to notify users about updates in your product or remind them about payment, you can do it through Timelines webhook integration. Automate routine messages, and set up webhooks so that messages are automatically sent on certain predefined requests.
Improve your customer relationship
Automating WhatsApp messages will speed up the sales process and improve customer service. Come up with your own rules for customizing the settings as you need.
Frequently asked questions
Learn more about using WhatsApp with multiple agents in your team
Do I need to have a business account to use webhooks?
You can use both business accounts and regular accounts. Try it for free on the Timelines app.
How do I know when messages have been sent?
Messages will be automatically synced to your WhatsApp account in real-time.
Can I send automated messages to group chats?
Yes, you can send automated messages to group chats. Timelines support group chats.
From which account messages will be sent if I have multiple connected numbers?
You can specify the particular account to use for sending the message.
Сan my WhatsApp account be banned for sending too many automated messages?
Message sending is rate limited to 10 messages/minute and 1000 messages/day to prevent being banned.
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