Integrate WhatsApp with monday.com to Drive Results

Unify your team's communication by bringing WhatsApp messages directly into your monday.com workspace. With Timelines, you can automate message tracking, centralize contact conversations, and respond faster — all without switching tools.

Integrate WhatsApp with monday.com in just a few clicks
Automate messaging and keep conversations in sync
Manage all WhatsApp chats directly within monday.com
Boost team productivity with real-time communication updates

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WhatsApp and monday.com integration dashboard

Timelines and monday.com Integration Features

Bring your WhatsApp conversations directly into your monday.com workflow — automated, organized, and live.

Live Chat with WhatsApp Contacts

Reply to WhatsApp messages instantly from Timelines — while syncing updates with monday.com boards in real time.

Auto-Create Items for Incoming Messages

Access your entire WhatsApp chat history directly in monday.com notes. Stay updated on all customer interactions without switching platforms.

Auto-Update Existing Items

When a known contact replies on WhatsApp, the corresponding monday.com item is updated with the new message content.

Send WhatsApp Messages via Status Changes

Trigger personalized WhatsApp messages when an item moves through your monday.com workflow.

Sync Attachments and Media

Automatically pull images, files, and documents from WhatsApp into the related monday.com item.

Track Group & Outgoing Messages

Create items for group messages or log outgoing replies to maintain a full conversation history.

How to Get Started with WhatsApp and monday.com

Set up your integration in a few simple steps — no coding required.

Create Your Free Account

Start your 10-day free trial — no credit card required. Gain full access to all integration features, along with live chat support to guide your setup.

Install the Timelines App

Visit the monday.com Marketplace and add the Timelines app to your workspace in just a few clicks.

Connect Your WhatsApp Number

Scan the QR code from your Timelines dashboard to securely connect your WhatsApp account.

Configure Your Boards

Set up custom workflows by choosing the monday.com boards where WhatsApp messages will be synced and displayed.

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Frequently Asked Questions

It's a no-code solution that connects your WhatsApp account with monday.com using Timelines. It allows you to automatically sync WhatsApp chats, messages, and attachments with your monday.com boards for better team collaboration and communication tracking.

Yes. With Timelines, you can link your current WhatsApp number to monday.com by scanning a QR code. You don't need a new number or a Business API account to get started.

Simply create a Timelines account, install the app from the monday.com Marketplace, connect your WhatsApp number, and configure your boards. No technical skills or coding are required.

Yes! Once integrated, you can send and receive WhatsApp messages directly within monday.com boards using the built-in live chat window powered by Timelines.

Absolutely. New WhatsApp messages — both incoming and outgoing — are automatically turned into monday.com items or used to update existing ones. This keeps all your records current without manual data entry.

Yes. The integration allows you to sync both individual and group chats from WhatsApp into your monday.com workspace, so your team stays informed and nothing gets lost.

Key benefits include automated lead capture, centralized communication, improved response times, better support tracking, and full message history for each item or contact — all inside monday.com.

Timelines uses secure encryption protocols to protect your WhatsApp conversations and data. Only you and your team have access to synced messages inside your monday.com workspace.

Yes. You can start with a 10-day free trial — no credit card needed. You'll have full access to integration features, live chat support, and help documentation during your trial.

You can get instant support through Timelines's live chat, access detailed help articles, or watch step-by-step tutorials. For personalized guidance, you can also book a free demo session with one of our product experts.

Integrations

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Public API

Connect WhatsApp to monday.com in Minutes

Sync chats, manage leads, and streamline project updates using our no-code WhatsApp integration for monday.com.

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